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Velocity
A Built with ServiceNow offering that streamlines legal service delivery
Turn legal operations into a value enabler for the business
Legal operation departments are often overworked with unplanned tasks flowing in from multiple channels. Additionally, inconsistent intake methods are a common source of operational inefficiencies that reduce the legal team’s productivity and ultimately lead to employee frustration.
Meet Velocity
Velocity helps legal operations teams provide structure to employees’ legal requests and quickly modernise the delivery of legal services. By providing self-service to employees through your existing ServiceNow Employee Centre, employees can find answers to basic requests, allowing the legal team to focus on more complex matters.
Features of Velocity include:
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Pre-Recorded Training Videos
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12-Week Implementation
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Standardised Intake
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Self-Service Enablement
Streamline Legal Service Delivery with Velocity
Outcomes
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Increased visibility
Unified portal
Enhanced productivity
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Major Transit Agency Streamlines Legal Service Delivery
As a large metropolitan transit agency serving over 36 million riders annually, this organisation has an extensive legal department, but with many lawyers responding to legal requests via email, the organisation’s legal processes lacked consistency and efficiency. To streamline its legal operations, the organisation implemented ServiceNow Legal Service Delivery (LSD), partnering with Thirdera, to make the implementation a success.
Let’s get started!
