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Clarity
A Built with ServiceNow offering that streamlines order management
Boost productivity and efficiency
The toll of juggling siloed legacy systems, manual processes, and disjointed workflows is steep. Lagging response times, lost revenue, and user frustration are just a few of the debilitating consequences that can upend your order management objectives.
Meet Clarity
Clarity is Thirdera’s streamlined order management solution. Together with ServiceNow Customer Service Management, Clarity can help you harness the power of the entire platform, increase your customer satisfaction, and modernise the user experience. Ditch the ‘the way it has to be’ and embrace ‘the way it can be’ with a new generation of automation that helps you reduce operational inefficiencies and take control of the entire order management lifecycle.
Features of Clarity include:
Reusable Processes
Industry-Agnostic
Persona-Based Orders
Zero Touch Automation
Order Failure Support
AI-Capable Fulfillment
Real-Time Order Changes
Multi-Channel Monitoring
LIT Wows Forbes Global 2000 Clients with Order Management Automation
Discover how our customer, Lera Investment Technologies (LIT), chose ServiceNow and Order Service Management to innovate its business model and create a nearly fully automated process.
Outcomes
Enhanced visibility
Improved efficiency
Increased revenue
Improve Customer Satisfaction with More Transparent Order Fulfillment
Recognising that automating order management was critical to growth potential, Lera Investment Technologies (LIT) engaged Thirdera and ServiceNow in an effort to overhaul their procedures. These improvements have allowed LIT to streamline order management and optimise customer service, creating a comprehensive foundation upon which to build future growth.
Let’s get started!
