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Bill McDermott (Chairman and CEO of ServiceNow) and Ravi Kumar (CEO of Cognizant) join HFS Research Chief Analyst Phil Fersht to explore how AI is revolutionizing enterprise...
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We help organizations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
We help organizations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
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Stay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.
In today's enterprise tech landscape, ServiceNow stands out as a progressive force, always pushing the boundaries of innovation. The Vancouver release is a testament to this ethos, ushering in advanced AI capabilities tailored to redefine diverse organizational facets.
In this blog, I'll explore how Vancouver cements ServiceNow's pioneering approach to enterprise technology, from their emphasis on generative AI to spearheading the creative potential of AI.
Rather than merely introducing AI functionalities, the Vancouver release is deeply rooted in ServiceNow's overarching AI strategy. It's designed to promote sustainable growth and optimize operations, a commitment evident in the meticulous integration of AI within the platform. This integration of AI into its core processes enables ServiceNow to offer a platform that is not just efficient and effective, but that is continually learning, evolving, and increasing in value.
As businesses worldwide pivot towards AI-fueled process reengineering, ServiceNow's Vancouver release stands as a paragon. It strives to reimagine and elevate business workflows, ensuring they deliver unparalleled results. According to Harvard Business Review, businesses that understand how to leverage AI as part of their process reengineering will benefit most from this technology.
From the enhanced "Now Assist for Virtual Agent" that revolutionizes user interactions to the game-changing "Text to Code" feature that accelerates code generation, the Vancouver release guarantees dynamic user interactions, spot-on search results, quick incident resolutions, and accelerated code generation. For a full analysis of all the AI advancements, dive into our 93-page Vancouver Release Guide.
According to Gartner, ServiceNow views GenAI as a catalyst for the Now Platform that makes platform users more productive and improves experiences. By thoughtfully incorporating GenAI across the Now Platform, Vancouver allows all workflows and custom applications to harness the power of AI with greater confidence and security.
In an age where generative AI is transforming creative industries, ServiceNow's AI tools are primed to capture this evolution, ensuring enterprises remain agile and consistently ahead in the innovation race. What’s best is that ServiceNow has stated a commitment to continually infusing the platform with fresh AI features and enhancements —not bound by scheduled release intervals— to provide a constant stream of transformative innovation.
With its forward-thinking approach and commitment to empowering businesses, ServiceNow remains at the forefront of driving digital transformation and propelling enterprises towards unprecedented success.
Explore the comprehensive AI capabilities in the ServiceNow Vancouver release. By acquainting yourself with these new capabilities, you'll be well-prepared to adeptly traverse the ever-evolving technological landscape, especially as AI continues its rapid advancement.
Bill McDermott (Chairman and CEO of ServiceNow) and Ravi Kumar (CEO of Cognizant) join HFS Research Chief Analyst Phil Fersht to explore how AI is revolutionizing enterprise...
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