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HFS Research Podcast: The Next Wave with Bill McDermott and Ravi Kumar

Bill McDermott (Chairman and CEO of ServiceNow) and Ravi Kumar (CEO of Cognizant) join HFS Research Chief Analyst Phil Fersht to explore how AI is revolutionizing enterprise operations. The conversation examines how "digital fluidity" - the transformation of rigid tasks into AI-powered dynamic workflows - is reshaping organizational structures. During this podcast, they discuss converting operational data into strategic assets while emphasizing ethics, trust, and the cultural leadership required to navigate this technological renaissance. Their discussion highlights the collaborative launch of Workflow Data Fabric and its market impact.

 

New to Workflow Data Fabric?

As the first ServiceNow partner to bring Workflow Data Fabric to market, we are immersed in every phase and aspect of its implementation to facilitate true digital transformation that yields major results. For a closer look at Workflow Data Fabric's specs and what it can do for your business, join our February 13 webinar.

Register now

 

WRITTEN BY

Michael Henderson

Michael has been a content marketing professional in the ServiceNow space for over 10 years. His focus is developing engaging content that empowers clients to make informed decisions throughout their service management journey.
[blog, servicenow-partner, servicenow-ai, servicenow-workflow-data-fabric] [Blog, ServiceNow Partner, ServiceNow AI, ServiceNow Workflow Data Fabric]