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ServiceNow Virtual Training: IT Business Management (ITBM) Workshop Series - Part 1
90 min
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About this Virtual Training
With the Quebec release, ServiceNow's IT Business Management (ITBM) solution brings a large and enhanced set of capabilities in a single powerful framework, making it possible to seamlessly identify, assess, execute, and deliver strategically and operationally aligned solutions to your enterprise.
Effective ITBM relies on process & policy as much as technology. However, many lack the knowledge of ITBM best practices and a deep understanding of ServiceNow’s latest ITBM functionality or modular application interconnectivity – but don’t have the time or need to attend a day long, technical training classes.
This is why Thirdera created this complimentary, deep dive, ITBM awareness virtual training series (two live* 90-minute sessions) updated to include new content from the ServiceNow Quebec release.
Virtual Training Agenda
Session 1 - June 16, 2021 at 11AM PT/ 1PM CT/ 2PM ET
Introduction to IT Business Management
- ITBM Process Architecture
- Ideation / Innovation
- Demand Management
- Investment Funding Requests (*Quebec updates)
- ITBM Operational Best Practices
- Ideation & Demand Demonstration
Thanks for submitting the form. You will receive the recording link by email. Questions? Email marketing@thirdera.com