In the modern economic landscape, IT leaders are under constant pressure to expand technology services while reducing costs. Businesses are facing an increased need for AI and automation to boost self-service and resolve incidents quickly before users are impacted. 

Can your IT services and operations keep up with demand?  

Join this panel discussion hosted by IT experts from ServiceNow and Thirdera to learn how you can automate and optimize technology service operations to expand services while reducing costs, delivering high-quality employee experiences, and driving operational resilience, all with significant efficiency gains and less risk. 

In this webinar we will discuss: 

• Automating and streamlining work across services and operations teams (ITSM + ITOM) 
  
• Eliminating the need for manual, routine tasks, making it easy for employees to coordinate and work across functions. 
  
• Adding AI-driven automation to your IT service delivery that empowers employees via self-service and frees up IT to work on strategic tasks.  
• The ServiceNow ITSM Solution including new features and benefits. 

Meet our panelists:

Damien Davis, Sr. Director, Product Management at ServiceNow

Prabjoth Saimbhi, Director of Strategy & Innovation at Thirdera

Derek Hodge, ITSM Practice Manager at Thirdera