Thirdera, a Cognizant Company Achieves "Best in Class" in PAC INNOVATION RADAR Study

We are thrilled to announce that Thirdera, a Cognizant company has been recognized as "Best in Class" in two categories of the PAC INNOVATION RADAR "ServiceNow-related Services in Europe 2025" study: 1) Overall and 2) Financial Services. Additionally, we've secured positions among the top three leaders across Europe in Manufacturing, Telecommunications, and Retail sectors.

This recognition comes in what analysts consider being "a very competitive and continually maturing European market," making the achievement particularly noteworthy. The PAC INNOVATION RADAR study offers a competitive analysis of leading European ServiceNow service providers and integrators, evaluating top partners' capabilities to deliver tailored ServiceNow solutions for key sectors including retail, finance, manufacturing, telecommunications, and public services.

For our clients, this recognition reinforces Thirdera's position as a trusted partner capable of delivering industry-specific ServiceNow implementations that address unique business challenges while leveraging best practices. Our "Best in Class" status validates our approach of combining deep industry knowledge with ServiceNow expertise to create solutions that drive meaningful business outcomes.

Rian Butcher Senior Managing Director, Thirdera EMEA

Industry-Focused Strategy

Our success in the PAC INNOVATION RADAR reflects Thirdera's industry-focused approach to ServiceNow implementations. Key elements of our strategy include:

• Dedicated Industry Business Units: Our organizational structure features 12 distinct Cognizant Industry Business Units aligned with ServiceNow product and sales teams, ensuring comprehensive industry strategies that drive innovation and client success.
• Global Elite Partnership Status: As a ServiceNow Global Elite partner, we receive dedicated support and sponsorship for the development of our certified "Built With ServiceNow" industry solutions, four of which have already been successfully launched.

This industry-focused approach is now fostering a new era of solution innovation across both our Workflow Data Fabric/AI-based offerings and industry-specific solutions. For more on how ServiceNow Workflow Data Fabric is reshaping enterprise AI and data integration, watch our on-demand webinar: "Breaking Down ServiceNow Workflow Data Fabric."

About Thirdera, a Cognizant company

Thirdera, a Cognizant company is an Elite-level ServiceNow partner, enabling customers to maximize the value of the ServiceNow platform through workflow-enabled services and solutions. Founded in 2021 and acquired by Cognizant in 2024, Thirdera, a Cognizant company is one of the largest and most credentialed ServiceNow partners globally. We offer world-class guidance to help businesses accelerate growth and productivity. With expertise and capabilities spanning experience design, process optimization, and AI-accelerated solutions, we are ushering in the next era of transformation, automation, and partner expectation. 

Contact us today to discuss your next project and enter a new era of ServiceNow partner experience.