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7 ServiceNow Trends to Watch in 2025

Welcome to 2025! Is this the year we reach AI singularity? Probably (and hopefully) not. The near-term forecast for AI looks much more agreeable. ServiceNow has given us a preview of what's to come from AI this year - and, in short, it's looking more powerful, autonomous, and contextual than ever. 

Of the 7 ServiceNow trends highlighted in this report, all of them have an AI-influence. From micro-vertical workflows to Workflow Data Fabric, AI will be omnipresent in 2025, impacting every facet of your ServiceNow platform experience. 

See which trends are already reshaping priorities for our customers — and find out which will work for you!

Download the Trends Report

 

WRITTEN BY

Michael Henderson

Michael has been a content marketing professional in the ServiceNow space for over 10 years. His focus is developing engaging content that empowers clients to make informed decisions throughout their service management journey.
[guide, servicenow-partner] [Guide, ServiceNow Partner]