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Security Operations

Find threats and take action with more speed, intelligence, and consistency

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Security Operations Services

See more, do more

Many organisations today use a variety of security products that are disconnected and lack unified processes. These tools generate thousands of notifications and alerts making it difficult for your organisation to intelligently prioritise the response for significant threats. Thirdera works with you to bring your resources together with the ServiceNow platform, allowing you to synchronise existing Security Operations data into one solution and make decisions based on their impact to your business.

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Meet Attentive: Advanced Phishing Response

Based on best practices and documented phishing playbooks, this ServiceNow-certified solution consolidates submitted phishing incidents, automates manual steps, and surfaces enriched threat data to provide a single workspace to track, manage, and contain phishing events.

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SECURITY OPERATIONS OFFERINGS

Our Services

Thirdera offers a wide range of Security and Risk services designed to assist you in developing and optimising your ServiceNow platform.

Implementation Services

  • Security Incident Response and Threat Intelligence
  • Vulnerability Response
  • Vendor Risk Management
  • Audit Management
  • Application Vulnerability Response
  • Configuration Compliance
  • Policy and Compliance Management

 

VULNERABILITY RESPONSE

Data-driven defense

Respond faster and more efficiently to vulnerabilities, bridge the gaps between security and IT teams, and provide real-time visibility where you need it most. Leverage the automation, workflow, and reporting capabilities of ServiceNow to collect and group vulnerability scan data from leading vendors to give security teams a single workspace to track, manage, and resolve vulnerabilities.

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Get organised

Collect, group, and prioritise vulnerabilities for added visibility and efficiency
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Build consistency

Enforce exception review and approval process​ for better internal processes
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Be informed

Enrich your CMDB using scanner tools​ for better context of vulnerability data
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SECURITY INCIDENT RESPONSE

React faster, work smarter

Access robust reporting and tracking for your organisation while aggregating security incidents and remediation. Improve consistency of prioritisation with threat intelligence to simplify incident identification. ServiceNow's workflow and automation tools create new levels of efficiency while Thirdera's threat intelligence and security expertise helps you protect your business.

 

  • Drive consistency using ServiceNow's security Playbooks
  • Enrich Incidents with tool integrations and the Enterprise CMDB
  • Centralise, categorise, and prioritise Security Incidents across all event sources
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CONFIGURATION COMPLIANCE

Find and fix misconfigured software

Organise test results, prioritise issues, and bridge the gaps between compliance, security, and IT teams by providing real-time visibility. Utilise configuration scan data from leading vendors into logical groups and give your IT team a single place to manage, track, and resolve configuration compliance test results.

  • Continuous monitoring for IRM and GRC risk assessment and policy compliance
  • Integration with the Secure Configuration Assessment (SCA) ecosystem
Employee Spotlight

Meet the expert

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Tommy LaMonte

Principal Consultant, Security and Risk

Tommy is part of Thirdera's ServiceNow Security and Risk practice with over 9 years of experience on the ServiceNow platform. He has guided customers through a variety of ServiceNow implementations and improvements across ITSM, SecOps, IRM and more, from identifying areas to get the most value out of implementations to architecting best practice solutions.
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Dave O'Brien

Principal Consultant, Security and Risk

Dave is a ServiceNow Solutions Architect with over 9 years of experience as both a ServiceNow implementation partner and as a customer. His experience on the platform spans ITSM, ITAM, ITOM, App Engine development, integrations, and automated testing.
BUSINESS OUTCOMES

Modernise your security posture

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Improve security MTTR​

Reduce your exposure and triage time for faster and more efficient results
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Prevent security outages

Respond faster and automate manual tasks for 24/7 actionability
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Reduce operation costs

Manage expenses related to security and improve efficiency of tier 2 resources
CASE STUDIES

Customer success

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Success Story 1

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Explore security and risk

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