Thirdera and Cognizant Named 2024 ServiceNow Partner of the Year Award Winners

Thirdera and Cognizant are honoured to be named as award recipients in the 2024 ServiceNow Partner Awards program. Thirdera was recognised as the 2024 ServiceNow Customer Workflow Partner of the Year - Worldwide for using the Now Platform to deliver a frictionless customer experience, speed and convenience that exceeded expectations, and a reduced cost to serve. Additionally, Cognizant was named the 2024 ServiceNow Elite Service Provider Partner of the Year - Americas for excelling in operations and management of ServiceNow licenced instances for their clients.

The ServiceNow Global Alliances and Channel Ecosystem organisation recognizes the achievements of industry-leading Partners that have contributed to ServiceNow’s growth trajectory by driving successful business outcomes for joint customers. This year's awards were chosen based on criteria such as customer satisfaction, training credentials, retention rate, and net new revenue.

The 2024 ServiceNow Partner Awards were announced on February 27, 2024. Along with being named Partner of the Year award winners, Thirdera and Cognizant were also named as finalists in the following award categories:

• Consulting and Implementation Partner of the Year - Elite segment, Americas region (Thirdera)
• Customer Workflow Partner of the Year - Americas region (Thirdera)
• Employee Workflow Partner of the Year – Worldwide (Thirdera)
• Emerging Industry Partner of the Year - Worldwide (Thirdera)
• RiseUp with ServiceNow Partner of the Year - Worldwide (Cognizant)

Since the beginning, Thirdera has been focused on maximising customer value with the ServiceNow platform. In light of Thirdera's recent acquisition by Cognizant, this ambition has not changed. In fact, Thirdera is equipped like never before to optimise customer experience and investments across the ServiceNow platform. Together, Thirdera and Cognizant have established one of the largest and most credentialed ServiceNow partners globally with robust capabilities in professional services across all key ServiceNow workflows and emerging products, including generative AI. We are excited to continue building on these award recognitions by finding new ways to innovate and add value as a unified ServiceNow partner.

“On behalf of the entire Thirdera and Cognizant team, what an honour! To be recognised as winners of two Partner of the Year awards and named finalists in five other award categories truly validates our shared commitment to enabling organisations to improve workflows, increase productivity, and enhance experiences for employees and customers."

Jon Reynolds Senior VP Global Alliances & Corp Development

Over the past year, ServiceNow continued to expand its global Partner Ecosystem and is revamping its entire Partner Program to focus on building intimate relationships with its Partners. The new Partner Program is designed to help Partners offer greater support to customers navigating complex digital transformation journeys. The world of work has changed, and ServiceNow recognises the value Thirdera and Cognizant bring in helping customers adjust to—and excel in—today’s market.  

Membership in the ServiceNow Partner Program has provided Thirdera and Cognizant with the tools to be equipped, enabled, and empowered to identify jointly aligned go-to-market initiatives and innovative offerings and solutions that deliver accelerated return on investment to customers and drive growth for ServiceNow.

About Thirdera, a Cognizant company

Thirdera, a Cognizant company is an Elite-level ServiceNow partner, enabling customers to maximise the value of the ServiceNow platform through workflow-enabled services and solutions. Founded in 2021 and acquired by Cognizant in 2024, Thirdera, a Cognizant company is one of the largest and most credentialed ServiceNow partners globally. We offer world-class guidance to help businesses accelerate growth and productivity. With expertise and capabilities spanning experience design, process optimisation, and AI-accelerated solutions, we are ushering in the next era of transformation, automation, and partner expectation. 

Contact us today to discuss your next project and enter a new era of ServiceNow partner experience.