Overview
The contact center industry is in a state of flux; rising costs and technological advancements are creating changes in customer priorities and expectations:
- 81% expect faster service
- 73% expect better personalization
- 79% expect consistent engagement across departments
Join Thirdera and 3CLogic for this webinar to discover how to leverage your ServiceNow workspace to meet evolving contact center needs and quickly adapt cost-effective strategies to deliver personalized experiences at scale.
From workflow automation to streamlining your service delivery, explore AI-powered CCaaS strategies that can transform your service operations — today and tomorrow.
Co-hosted by
Meet the experts:
Guillaume Seynhaeve, VP of Marketing and Alliances at 3CLogic
Jon Reynolds, SVP of Global Alliances & Corp Development at Thirdera, a Cognizant company
Thanks you! Get ready for some amazing content coming your way!
Please note: You will receive the recording link by email.
Questions? Email: marketing@thirdera.com