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ServiceNow Webinar: Demystifying ServiceNow CSDM 4.0
1 hour
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Overview
The Common Service Data Model (CSDM) is the ServiceNow® framework for building out your CMDB, ensuring that your instance is healthy and organized, and allowing you to expand the platform without technical debt or sprawl.
By utilizing the CSDM framework, you’ll be able to more easily adopt the latest ServiceNow products, upgrade to future versions faster and easier, and define consistent practices across the platform.
In this session, we review:
- IT4IT: Digital Product Model
- What is an SDLC Component
- How to define and map a Service
- Associating domains to Products and Services
Join CSDM experts from ServiceNow and Thirdera for this presentation on ServiceNow’s CSDM 4.0 version, and learn the latest CSDM best practices and updates.
Complete this form to watch the recording.
Thanks for submitting the form. You will receive the recording link by email. Questions? Email marketing@thirdera.com