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Building a “Shift Left” Strategy in Field Service

October 27, 2022 @ 9 AM PT | 12 PM ET
Clock 1 hour
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Overview

Customer Management & Experience Initiatives are top of mind for a lot of successful executives. Customer demands are rapidly changing, and it is critical that customer support continues to evolve.

Join Thirdera and our partner, CareAR, for a discussion on how to empower organizations to “shift left” in their approach to field service by enabling and driving more remote and self-solve customer and employee engagements.

"Shift left" is the practice of moving testing, quality, and performance evaluation early in the software development process to provide better customer satisfaction. The "Shift left" strategy speeds up development efficiency and reduces costs by detecting and addressing software defects earlier in the development cycle before they get to production.

In this engaging webinar we will discuss : 

  • "Shift left" concept and how it applies to the field service industry 
  • Top field service trends we are hearing from customers and prospects
  • Innovative tips from organizations with a future-proof field service strategy and more!

Register now to learn how Thirdera and CareAR can help accelerate your ServiceNow platform transformation! 

This event is brought to you by CareAR-AXC-White-Logo, ServiceNow_logo_RGB_White+YoumojiGreen-1and Thirdera. 

 

Meet the experts:

Sajeel Hussain, CRO of CareAR, A Xerox Company

Bulent Cinarkaya, GM of Field Service Management at ServiceNow

Matt Farahmand, CSM & TSM Practice Manager at Thirdera

 

 

 

 

 

Thanks for registering - get ready for some amazing content coming your way!

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Questions? Email: marketing@thirdera.com