The ServiceNow Xanadu release became generally available on September 10, 2024, introducing significant GenAI capabilities to the Now Platform. With numerous enhancements across the platform's applications, it can be challenging to identify the most significant changes. To help, our team of AI specialists, practice leads, and platform experts have combed through Xanadu to bring you the Top 9 updates that will deliver the most business value.
For a more detailed look at Xanadu, explore our complete Xanadu Release Guide. Complete with impact assessments from our practice leaders along with feature screenshots, this guide lets you fully experience Xanadu before upgrading.