Global Medical Device Company Optimizes SaaS License Spend

Written by Michael Henderson | Dec 11, 2024 12:59:13 PM

Organizations are constantly seeking ways to optimize their software investments and reduce unnecessary expenditures. Discover how this client gained visibility into their SaaS license utilization and drove significant cost savings.

Project Snapshot

$350k

annual cost savings

61%

reduction in Zoom Professional spend

Client size: 3,000+

Client industry: Medical device

Client location: Global

Key Challenges

	Lack of comprehensive visibility into software usage and installation across IT assets.
	Financial waste from underutilized or stale software subscriptions.
	Limited insights into actual software deployment and user engagement.

Our Solution

To address the client's challenges, we implemented our Built with ServiceNow offering, Landmark: Asset Management, to provide a comprehensive approach to SaaS license optimization.

SaaS License Reclamation
Conducted an in-depth assessment of software subscription utilization, identifying stale and unused software licenses across multiple platforms.

Zoom Professional Optimization

Performed a detailed analysis of Zoom Professional subscriptions, uncovering over 2,400 underutilized or unused licenses and developing a targeted license reclamation strategy.

Expanded Assessment

Extended the optimization efforts to include additional software platforms, including Adobe, Microsoft, Salesforce, and Miro licenses.

The Result

	Cost reduction Achieved 61% reduction in Zoom Professional software spend, realizing approximately $350,000 in annual cost savings.
	Enhanced visibility Gained comprehensive insights into software usage patterns, transforming license management from a reactive to a strategic function.
	Continuous optimization Established a repeatable process for ongoing software asset management, empowering IT leadership with data-driven decision-making capabilities.

About Thirdera, a Cognizant company

Thirdera, a Cognizant company is an Elite-level ServiceNow partner, enabling customers to maximize the value of the ServiceNow platform through workflow-enabled services and solutions. Founded in 2021 and acquired by Cognizant in 2024, Thirdera, a Cognizant company is one of the largest and most credentialed ServiceNow partners globally. We offer world-class guidance to help businesses accelerate growth and productivity. With expertise and capabilities spanning experience design, process optimization, and AI-accelerated solutions, we are ushering in the next era of transformation, automation, and partner expectation. Visit www.thirdera.com for more information.

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