Insights | Thirdera

Thirdera and Cognizant Awarded Three ServiceNow Partner Specializations

Written by Michael Henderson | Jul 10, 2024 12:08:48 PM

We are thrilled to announce that we have been awarded three Specialisation designations as part of ServiceNow's partner differentiation program. By achieving these specialisations, we have demonstrated an ability to help organisations operate more intelligently and efficiently than ever before.

Specialisations Awarded

Advanced Service Operations Specialisation - AMS

We are at the forefront of helping enterprises automate and optimise their IT service and operations management. Our approach connects people and machines across the organisation, streamlining processes and enhancing overall operational efficiency.

Customer Experience Specialisation - AMS & EMEA

Our platform expertise improves customer experience while simultaneously reducing operating costs. We empower agents with real-time information, boosting productivity and enabling swift issue resolution. The result is delighted customers enjoying frictionless self-service experiences that build lasting loyalty.

 

What Partner Specialisations Mean for Our Clients

When you partner with Thirdera, a Cognizant company you're working with a team that has been recognised for its expertise in optimising service operations and elevating customer interactions. As one of the largest and most credentialed ServiceNow partners globally, we are fully invested in maximising customer value with our unmatched product expertise and innovative offerings.

These specialisations reflect our deep commitment to excellence and our ability to deliver transformative solutions across critical business areas. We are excited to leverage these specialisations to drive even greater value for our clients."

Jon Reynolds
Senior VP Global Alliances & Corp Development

 

About Thirdera, a Cognizant company

Thirdera, a Cognizant company is an Elite-level ServiceNow partner, enabling customers to maximize the value of the ServiceNow platform through workflow-enabled services and solutions. Founded in 2021 and acquired by Cognizant in 2024, Thirdera, a Cognizant company is one of the largest and most credentialed ServiceNow partners globally. We offer world-class guidance to help businesses accelerate growth and productivity. With expertise and capabilities spanning experience design, process optimisation, and AI-accelerated solutions, we are ushering in the next era of transformation, automation, and partner expectation. 

Contact us today to discuss your next project and enter a new era of ServiceNow partner experience.