ServiceNow's mobile application allows your employees to engage with HR services intuitively and effortlessly from their personal device. In this quick demo, we demonstrate how employees can use natural language to interact with ServiceNow's virtual agent to look up benefit options, create and track cases, and update critical information in a single easy-to-use interface. From there, employees can receive updates on their requests, view essential materials, and verify case resolution that offers guidance from beginning to end. This empowers your team to get what they need faster, provides a remarkable experience, and gives them the confidence they need to focus on what matters most.
0:39 - Search benefits with Virtual Agent
1:17 - Create HR case
1:50 - Update emergency contact information
3:51 - Review and acknowledge closed cases
Connect with Thirdera's HR specialists to learn how ServiceNow can empower your workforce through collaboration, automated workflows, and innovative design. Click below to take the next steps in developing your strategy for streamlining HR processes and delivering an amazing employee experience with the ServiceNow platform.