Insights | Thirdera

Reduce Turnover and Boost Satisfaction with Employee Center Pro

Written by Laura Dulce | Oct 2, 2023 2:48:30 PM

The pace of employee turnover worldwide is set to rise 50-75% in the coming years, per Gartner. This correlates with another startling statistic - only 13% of employees are satisfied with their everyday work experience. These interconnected realities require urgent attention from HR as they directly impact organisational success.

Prioritising employee experience boosts engagement and productivity. A study by IDC found that increased employee engagement leads to 21% higher productivity and 11% increased revenues, affirming the importance of developing an agile and resilient culture. 

 

Low internal adoption of the service portal 

Many organisations strive to enable effective communication for in-office and remote employees. However, they encounter poor adoption and experiences when relying on outdated corporate portals.

Specifically, companies face challenges including:

  • Increased employee stress and workloads due to turnover
  • Dispersed teams negatively affecting productivity and engagement
  • Complex executive tasks
  • Labor shortages in sectors like retail, healthcare, and food service


Disjointed experience with an antiquated interface 

Sometimes we offer a disjointed experience in our employee portal without realising it. This happened to one of our clients that had retained an antiquated interface with siloed data and services. Employees did not know where to find information and assistance when needed, such as when arranging vacations and leave, checking their pay slips and social benefits, or connecting with workmates. 

 

Offer your employees satisfying experiences 

At Thirdera we help you improve your everyday experience:

  • A simple, user-friendly intuitive interface facilitating employee tasks and access to company resources
  • Training and assistance to encourage the adoption of tools
  • Specific self-service options, relevant updates, and custom notifications to boost engagement 

In turn, your employees are empowered to navigate tasks easily, find assistance with just one click, and relate to the whole organisation on a single platform. In addition, middle managers are enabled to maximise the impact of their interactions with top management while offering consistent, equitable experiences.

 

Results that reduce your costs 

Thirdera’s Employee Center Pro offering revolutionises internal communication and UX through:

  1. Problem-free migration from traditional service portals to Employee Center Pro - a single interface for personalised and appealing experiences
  2. Strong internal adoption via highly connected portals customised with the company’s identity and spirit
  3. Fewer calls to IT and HR and training and assistance to facilitate tool adoption 
  4. Reduced IT and HR contacts via self-service and training

Thirdera provides a bespoke user experience that leverages self-service, boosts productivity, and reduces costs. Find out how we can make your organisation more successful.