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Redefining the user experience

With a focus on intuitive portal design and user engagement, we transform the way your users consume services. By elevating experiences, enabling self-service, and multiplying adoption, we push productivity to new heights. Let's embark on this digital journey together to bring user-centric services to your organisation.

Explore our Design Portfolio

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Consolidating systems into ServiceNow Employee Centre enabled this global healthcare organisation to deliver exceptional content experiences.

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Health Landing Page
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IT Topic Page
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Knowledge Article

From SharePoint to ServiceNow

Objective

This global healthcare organisation aimed to improve employee efficiency and ease of use by consolidating systems into a single portal with state-of-the-art design for an optimal end user experience.

Outcome

We leveraged ServiceNow Employee Centre Pro and Content Publishing for exceptional content management and delivery, supported by a strong governance framework. This approach has elevated user satisfaction and increased work efficiencies by simplifying content creation, management, and distribution across 15+ languages. 

Interested in a fully interactive portfolio experience? Connect with a Thirdera UX/UI expert.

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Landing Page

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HR landing page

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News and Events
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With single-touch reporting and effortless software discovery, this mobile-optimised design empowers workers through optimised usability.

Mobile-first field experience

Objective

With many field employees accessing the portal via mobile and tablets, it was imperative for this oil and gas company to prioritise mobile-optimised design; for example, providing single-touch buttons for reporting IT issues was a must.

Outcome

With a clean, upbeat site design that kept information easily accessible and browsable, employees can effortlessly find software through their preferred method. By prioritising usability and readability, Thirdera delivered an engaging portal that empowered employees to be more satisfied and productive.

Interested in a fully interactive portfolio experience? Connect with a Thirdera UX/UI expert.

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Using ServiceNow Employee Center, this modern portal preserved familiarity while improving self-service, security, and mobile accessibility to drive productivity.
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Oil & Gas Homepage

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Oil and Gas Search
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Oil and Gas Topics

Modernising the way of work

Objective

With Internet Explorer sunsetting, this healthcare organisation needed to replace their legacy workspace solution with a modern platform that unified employee resources and enhanced ease-of-use, security, and mobile optimisation.

Outcome

Thirdera leveraged ServiceNow Employee Centre to deliver a modern, engaging portal experience. By enhancing self-service capabilities while preserving a familiar look and feel, this customer has driven user adoption while improving employee productivity.

Interested in a fully interactive portfolio experience? Connect with a Thirdera UX/UI expert.

Our methodology

People-centred design

Our iterative approach involves observing user patterns and behaviours to create novel systems that enable people to workflow smoothly. During each stage, our focus is placed on people-centred processes and fostering an environment that welcomes feedback and change. By prioritising collaboration and research, Thirdera provides an end user experience that is both functional and aesthetically pleasing.

View our methodology infographic

Trusted by…

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