Insights | Thirdera

ServiceNow Vancouver: How AI is Driving an Enterprise Evolution

Written by Jason Wojahn, CEO of Thirdera | 20/10/2023 12:33:05 PM

In today's enterprise tech landscape, ServiceNow stands out as a progressive force, always pushing the boundaries of innovation. The Vancouver release is a testament to this ethos, ushering in advanced AI capabilities tailored to redefine diverse organisational facets.

In this blog, I'll explore how Vancouver cements ServiceNow's pioneering approach to enterprise technology, from their emphasis on generative AI to spearheading the creative potential of AI.

 

Emphasising strategy with AI

Rather than merely introducing AI functionalities, the Vancouver release is deeply rooted in ServiceNow's overarching AI strategy. It's designed to promote sustainable growth and optimise operations, a commitment evident in the meticulous integration of AI within the platform. This integration of AI into its core processes enables ServiceNow to offer a platform that is not just efficient and effective, but that is continually learning, evolving, and increasing in value.

 

Reimagining business processes with AI

As businesses worldwide pivot towards AI-fueled process reengineering, ServiceNow's Vancouver release stands as a paragon. It strives to reimagine and elevate business workflows, ensuring they deliver unparalleled results. According to Harvard Business Review, businesses that understand how to leverage AI as part of their process reengineering will benefit most from this technology.

 

Trailblazing features

From the enhanced "Now Assist for Virtual Agent" that revolutionises user interactions to the game-changing "Text to Code" feature that accelerates code generation, the Vancouver release guarantees dynamic user interactions, spot-on search results, quick incident resolutions, and accelerated code generation. For a full analysis of all the AI advancements, dive into our 93-page Vancouver Release Guide

 

Harnessing the power of GenAI

According to Gartner, ServiceNow views GenAI as a catalyst for the Now Platform that makes platform users more productive and improves experiences. By thoughtfully incorporating GenAI across the Now Platform, Vancouver allows all workflows and custom applications to harness the power of AI with greater confidence and security.

 

The future of creativity with AI

In an age where generative AI is transforming creative industries, ServiceNow's AI tools are primed to capture this evolution, ensuring enterprises remain agile and consistently ahead in the innovation race. What’s best is that ServiceNow has stated a commitment to continually infusing the platform with fresh AI features and enhancements —not bound by scheduled release intervals— to provide a constant stream of transformative innovation.

 

A new era of enterprise

With its forward-thinking approach and commitment to empowering businesses, ServiceNow remains at the forefront of driving digital transformation and propelling enterprises towards unprecedented success.

Explore the comprehensive AI capabilities in the ServiceNow Vancouver release. By acquainting yourself with these new capabilities, you'll be well-prepared to adeptly traverse the ever-evolving technological landscape, especially as AI continues its rapid advancement.