EXPERIENCE FOCUSED DESIGN PORTFOLIO
Redefining the user experience
With a focus on intuitive portal design and user engagement, we transform the way your users consume services. By elevating experiences, enabling self-service, and multiplying adoption, we push productivity to new heights. Let's embark on this digital journey together to bring user-centric services to your organisation.
Explore our Design Portfolio
Consolidating systems into ServiceNow Employee Centre enabled this global healthcare organisation to deliver exceptional content experiences.
From SharePoint to ServiceNow
Objective
This global healthcare organisation aimed to improve employee efficiency and ease of use by consolidating systems into a single portal with state-of-the-art design for an optimal end user experience.
Outcome
We leveraged ServiceNow Employee Centre Pro and Content Publishing for exceptional content management and delivery, supported by a strong governance framework. This approach has elevated user satisfaction and increased work efficiencies by simplifying content creation, management, and distribution across 15+ languages.
Interested in a fully interactive portfolio experience? Connect with a Thirdera UX/UI expert.
Mobile-first field experience
Objective
With many field employees accessing the portal via mobile and tablets, it was imperative for this oil and gas company to prioritise mobile-optimised design; for example, providing single-touch buttons for reporting IT issues was a must.
Outcome
With a clean, upbeat site design that kept information easily accessible and browsable, employees can effortlessly find software through their preferred method. By prioritising usability and readability, Thirdera delivered an engaging portal that empowered employees to be more satisfied and productive.
Interested in a fully interactive portfolio experience? Connect with a Thirdera UX/UI expert.
Modernising the way of work
Objective
With Internet Explorer sunsetting, this healthcare organisation needed to replace their legacy workspace solution with a modern platform that unified employee resources and enhanced ease-of-use, security, and mobile optimisation.
Outcome
Thirdera leveraged ServiceNow Employee Centre to deliver a modern, engaging portal experience. By enhancing self-service capabilities while preserving a familiar look and feel, this customer has driven user adoption while improving employee productivity.
Interested in a fully interactive portfolio experience? Connect with a Thirdera UX/UI expert.
People-centred design
Our iterative approach involves observing user patterns and behaviours to create novel systems that enable people to workflow smoothly. During each stage, our focus is placed on people-centred processes and fostering an environment that welcomes feedback and change. By prioritising collaboration and research, Thirdera provides an end user experience that is both functional and aesthetically pleasing.