The Common Service Data Model (CSDM) is a standard and consistent set of terms and definitions on the ServiceNow platform. These terms and definitions enable service reporting and provide prescriptive guidelines for service modeling within the ServiceNow Configuration Management Database (CMDB). Aligning CSDM and CMDB is not an easy task!
Join this webcast to find out how to embark on the maturity journey to align your CMDB to the CSDM and solve the challenge with capabilities & services.
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Register today to attend our live webcast or watch the on-demand version once the event is over.